Contact Us

If you have any queries, please have a look at our Help & Guidance and FAQs sections first, where we’ve provided some simple guidance to help you for the more common questions that come up. If you can’t find your answer there, then please get in touch with our friendly team who will be more than happy to help you further. Please bear in mind that we are cannot give you tax advice, only advice on how to use the Application itself. For tax advice please contact HMRC or an accountant.

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Bath Office (Head Office)

  • Address: Suite 8, 3 Chapel Row, Bath, BA1 1HN
  • Phone: (01225) 666686 - General Queries
  • Email: [email protected]

Swansea Office (Development)

  • Address: Suite 6, St.Helen's Rugby and Cricket Ground, 1 Bryn Road, Brynmill, Swansea, SA2 0AR
  • Phone: (01792) 688686 - Technical Support
  • Email: [email protected]

Business Hours

  • Monday - Friday - 9am to 5pm

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General Help & Support

When you visit our support site you can raise a ticket or check our FAQ for common questions and answers.



We’ve provided some simple guidance and useful links as an introduction to help you. However, this guidance and links are not comprehensive and the VAT regulations are complex. For a full understanding of the rules, please refer to HMRC guidance on their website or discuss with your accountant how the rules apply to your specific circumstances. Please bear in mind that responsibility for the accuracy of your tax affairs remains with you, the taxable person.